FirstEnergy Payment Methods

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The FirstEnergy Corporation is a company that owns a number of subsidiaries that offer utility services to a number of regions in the United States, primarily in the American north and northeast. They offer a number of ways you may make a bill payment.

Option 1: FirstEnergy Bill Online Payments

To log in to the FirstEnergy site for bill payment, you must go to and fill out the online registration form from the company’s website.

FirstEnergy registration

Using the credentials and profile created from the registration forms, you can make a payment online as follows:

  1. Go to the pay bill portal
  2. Place your mouse over the “My Account” tab at the top of the screen and select “Pay My Bill” from the dropdown menu
  3. Enter your username and password
  4. Click the “Login” button

FirstEnergy Online Payment Login

  1. Choose where you would like your payment source to come from
  2. Select an amount to pay
  3. Input your billing details
  4. Submit the bill payment

Option 2: Pay by Phone for FirstEnergy Bill

To make a payment for your account balance over the phone, you should have your account number nearby before dialing their pay-by-phone customer service line, which is reachable at (866) 569-4770. When paying you bill over the phone, make sure to have your account number ready before calling, and also have your payment information available as well. More through this phone payment page.

Option 3: FirstEnergy Payments Mailing Address

You also have the option to mail in a payment on your utility account with FirstEnergy if you so wish to do so. When preparing your payment to be sent through the postal system, you will need to get a check or a money order prepared. First, the check or money order should be at least for the minimum amount due. Make it out to FirstEnergy and write your account number with them somewhere on the face of the payment that you’re sending in. Mail it to one of the following address depending on which FirstEnergy subsidiary manages your power:

FirstEnergy Payments Mailing Address

Option 4: In-person FirstEnergy Payments

You can make a payment on your FirstEnergy Corporation bill by visiting certain locations that have been designated as authorized FirstEnergy bill pay recipient destinations. For those who have elected to pay your bill in this manner, you can use the FirstEnergy Authorized Payment Agencies locator by entering your zip code and clicking the “Search” button.

Option 5: Electronic Funds Transfer (EFT) FirstEnergy Bill Payments

For those who would like to handle their bill payments on a FirstEnergy account by having them be paid automatically through a credit card can use this type of payment method as an option. The credit card brandings that are allowed to be used for automatic withdrawal are Visa, MasterCard and Discover credit cards. To sign up for this service, you will have to log in to the site as described in the “FirstEnergy Bill Online Payments” section and navigate to My Account then select “Pay My Bill.”

Helpful Links and Information

FirstEnergy Corp.
Phone: (800) 646-0400
Fax: (330) 436-4377
cash, check, credit card
76 South Main Street
Akron, OH 44308

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