Crate & Barrel is a home goods store that carries items like kitchenware, decorative items, linens and organizational items. If you have a Crate & Barrel credit card, you can make a payment on your account by using one of the following methods.
Option 1: Online Crate & Barrel Credit Card Payments
Before you can make an online payment for your Crate & Barrel credit card bill, you will have to go to the Comenity Bank registration page for Crate & Barrel credit card accounts and fill out the forms to get your login credentials and have your credit line linked to the online profile.
After you have going through the process of setting up your login information, you can move on to making an online payment by following these steps:
- Navigate to the Crate and Barrel bill pay online login (comenity.net/crateandbarrel page)
- Type in your account user name and password. The password is case sensitive, so make sure that any capital or special characters are exactly as you made them during registration
- Click the “Remember me” check box to store your user name on the site
- Click the “Sign in” button
- Go to the payments portion of the site
- Select an amount to pay
- Input your payment details
- Submit the bill pay transaction
Option 2: Mail in a Crate and Barrel Credit Card Payment
For those who would like to, payments on a Crate & Barrel store credit card may be mailed in to Comenity Bank. To use this payment method, you will need to send in a personal check, cashier’s check or a money order prepared for the amount that you would like to pay toward the account’s balance. If you do not have the remittance slip from your invoice, you will have to write your Crate & Barrel credit card account number on the check or money order. Once it is ready, send it to the following address:
Option 3: Make Crate & Barrel Credit Card Payment over the Phone
Payments can also be made over the phone for a Crate & Barrel store credit card payment. To submit your bill pay transaction using this method, you should have your account number readily available before making the call to facilitate the process. When you are ready to make the call, dial the Crate & Barrel Comenity customer care line by dialing (866) 258-0114. If you would like to conduct your bill payment by speaking with a live customer care agent, you will have to call that number between 8 am and 9 pm between Monday and Saturday.
If you have to use a TDD/TTY system to make phone calls, you can reach the customer care line by dialing (800) 695-1788.
More through this Crate & Barrel credit card help center
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