American Water Payment Methods

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American Water is a utility company that provides water services to millions of customers across a number of states. They offer a number of ways to make a payment on your account, including through the mail, over the phone, online and more.

Option 1: Pay American Water through the Mail

If you would like to pay your bill through the mail, you will need to send your payment to the address listed on the bill you received in the mail.

Option 2: Pay Your American Water Bill Over the Phone

To make a payment on your American Water balance due over the phone, call their pay by phone system by dialing (866) 271-5522. When calling this number to pay your bill, make sure to have your account number ready. You will have to pay a fee for the service. More through this billing & payment information – American Water page.

Option 3: American Water Online Payments

You may make a payment on your account online by first signing up for your log in information at the American Water Register page. On that page, you will be asked to enter your American Water account number, what type of customer you are and your name.

American Water Registration page

On the following pages, you will set up your online information, after which you will be able to log in to make a payment  by following these instructions:

  1. Navigate to
  2. Click the yellow “MY H20 Online” button
  3. Enter your Login ID and Password
  4. Click the “Login” button

American Water Login

  1. Go to the payments section
  2. Select how much you would like to pay
  3. Input your billing details
  4. Submit and verify your payment

Option 4: Make a Payment in Person

To find a location at which you may make an in-person payment on your  American Water bill at, go to  the American Water Pay In Person Locations web page and enter your information  in the box labeled “Find Your Local Information” to conduct the search. If you decide to make a payment using this method, you should take your account number with you to ensure that the payment you submit is properly credited to your account.

Option 5: Miscellaneous American Water Payments

Beyond the payment options for American Water discussed in the bill pay options above, the states that the company operates in may offer additional methods to get your payment in. To find out if there are further options for you, visit their Billing & Payment Information page and select your state from the list. From there, you will be shown all of the available payment methods for customers who live in the state you chose. This state page is also where you  will need to go to find the forms to sign up for automatic payments.

Helpful Links

American Water
Phone: 856-346-8200
Fax: (618) 433-4236
cash, check, credit card, invoice

1025 Laurel Oak Road
Voorhees, NJ 08043

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